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Terms & Conditions

Last Updated: September 2026

Welcome to JC Mart Hypermarket. By accessing or using our website, mobile application, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. General

These Terms & Conditions govern your use of JC Mart's online platform for ordering groceries and daily essentials. By placing an order through our website or app, you agree to these terms. We reserve the right to modify these terms at any time without prior notice.

2. Account Registration

  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must be at least 18 years of age to create an account.
  • One account per person; duplicate accounts may be suspended.

3. Ordering & Payment

  • All orders are subject to product availability and acceptance by JC Mart.
  • Prices displayed on the platform are inclusive/exclusive of applicable taxes as indicated.
  • Payment must be completed through the available payment methods at the time of checkout.
  • We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraudulent activity.

4. Pricing & Offers

  • All product prices are subject to change without notice.
  • Promotional offers and discounts are valid for limited periods and may be withdrawn at any time.
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Delivery

  • Delivery timelines are estimates and may vary based on location, demand, and external factors.
  • Minimum order value and delivery charges apply as per our delivery policy.
  • Risk of loss and title for items purchased pass to you upon delivery.

6. Cancellation & Returns

  • Orders may be cancelled before dispatch. Please refer to our Cancellation & Return Policy for detailed terms.
  • Perishable and certain categories of items may not be eligible for return.
  • Refunds, if applicable, will be processed to the original payment method within the specified timeframe.

7. Intellectual Property

All content on this platform, including text, images, logos, graphics, and software, is the property of JC Mart or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

JC Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.

9. Indemnification

You agree to indemnify and hold harmless JC Mart, its directors, employees, and partners from any claims, losses, or damages arising from your use of the platform or violation of these terms.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kanyakumari District, Tamil Nadu.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

  • Email: jcmartsindia@gmail.com
  • Phone: (+91) 9788700444
  • Address: 15-62/10, Chengamoolai, Kuzhithurai P.O, Vilavancode Taluk, Kanyakumari District, Pin: 629163