Privacy Policy

Last Updated: September 2026

This Privacy Policy describes how JC Mart Hypermarket ("we", "us", or "our") collects, uses, and shares your personal information when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, delivery address, and billing information.
Account Information: Username, password, order history, and preferences.
Payment Information: Credit/debit card details, UPI IDs, and other payment method details (processed securely through our payment gateway partners).
Device & Usage Information: IP address, browser type, operating system, device identifiers, and browsing activity on our platform.
Location Information: GPS and other location data to facilitate delivery services.

2. How We Use Your Information

To process and fulfill your orders, including delivery and payment processing.
To create and manage your account.
To communicate with you about orders, promotions, and service updates.
To improve our website, products, and services.
To detect and prevent fraud, unauthorized access, and other security issues.
To comply with legal obligations and enforce our terms.

3. Information Sharing

We do not sell your personal information. We may share your information with:

Delivery Partners: To fulfill your delivery requests.
Payment Processors: To securely process transactions.
Service Providers: Third-party vendors who assist with operations (hosting, analytics, customer support).
Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Access and review your personal data.
Request correction of inaccurate information.
Request deletion of your personal data, subject to legal requirements.
Opt out of marketing communications at any time.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: jcmartsindia@gmail.com
Phone: (+91) 9788700444
Address: 15-62/10, Chengamoolai, Kuzhithurai P.O, Vilavancode Taluk, Kanyakumari District, Pin: 629163